Contract termination | Eneco Community
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Contract termination

  • 17 december 2018
  • 14 reacties
  • 407 Bekeken

Hello,

We are moving out of Netherlands on 31st of December and therefore I'd like to terminate my contract. Can this be arranged from here or do I need to call in (or something else)?

Thanks for response,
Michal
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Beste antwoord door Rodney 17 december 2018, 15:32

Hi @M. Kuffa Kuffa,

Thanks for your message, happy to help.

I've terminated your contract with the 31st of December as the final date. There's nothing left for you to do.

Because there are smart meters at your adress, we're able to read your final readings from a distance. With these your final invoice will be processed, this takes up to six weeks at the most.

As soon as it's ready, you'll receive your final bill by e-mail. Don't hesitate to ask if there are any questions left.
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14 Reacties

@lumas thanks for letting us know on time that you want to terminate your contract. Happy to help you! Please fill in your clientnumber in your profile so I can check for you what is needed to complete the termination.

Thanks for you fast reply!!
This morning I called the costumer service and manage to do it all on the phone!! Thank you again
Reputatie 5
Badge +5
@lumas thanks for letting us know on time that you want to terminate your contract. Happy to help you! Please fill in your clientnumber in your profile so I can check for you what is needed to complete the termination.
Hello,
I would like to terminate my contract for energy and heating from November 1st, 2019. Yesterday I submitted the meters, what should i do now?

Thanks!
Hello,
I would like to terminate my contract for energy and heating from November 1st 2019. I just submitted the meters. What should I do now?

Thanks
Thanks a lot
Reputatie 7
Badge +5
@Nik

Your contract has been terminated as off today!

Groet, Denise
Hello, i, would like to check whether my contract was terminated.
Thank you very much
Reputatie 7
Badge +5
@Nik

Okay, thanks. I processed your cancellation by tomorrow. No need to send us your meter readings. You have smart meters which means that we have digital acces to them. You'll recieve the final invoice within 6 weeks.

Good luck with the move!

Best, Denise
Do i need to send you meter readings?
I am leaving your country
Reputatie 7
Badge +5
Hello @Nik,

Welcome to the Eneco Community!

We can terminate your contract by tomorrow via our Community. Wat is the reason behind the termination?

Best, Denise
Hello, i want to terminate my Eneco contract for electricity and gas from today
How can i do this?
Thanks @Rodney !
Reputatie 5
Badge +3
Hi @M. Kuffa Kuffa,

Thanks for your message, happy to help.

I've terminated your contract with the 31st of December as the final date. There's nothing left for you to do.

Because there are smart meters at your adress, we're able to read your final readings from a distance. With these your final invoice will be processed, this takes up to six weeks at the most.

As soon as it's ready, you'll receive your final bill by e-mail. Don't hesitate to ask if there are any questions left.

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